Privacy Policy
This Privacy Policy outlines how we collect, use, disclose and protect personal information in accordance with the Privacy Act and the Australian Privacy Principles. We are committed to safeguarding the privacy of our clients, contractors, suppliers and visitors to our website.
1. Collection of Personal Information
We collect personal information that is reasonably necessary for our business operations. This may include:
- Name and contact details
- Company information
- Project information
- Records of communication
- Payment details
- Licence details
- Information collected through our website
We collect information directly from you or through your authorised representatives. We may also collect information from third parties where authorised or required by law.
2. Use of Personal Information
We use personal information for the following purposes:
- Delivery of civil construction services
- Project planning and management
- Safety and compliance requirements
- Tender and contract administration
- Billing and invoicing
- Communication regarding projects, services and updates
- Recruitment and workforce management
- Website analytics and improvement
3. Disclosure of Personal Information
We may disclose personal information to:
- Subcontractors and suppliers involved in project delivery
- Government agencies and regulators
- Insurers and legal advisers
- External consultants engaged by us
- Technology providers that support our systems
We do not sell personal information.
4. Storage and Security
We store personal information in secure physical and electronic systems. We take reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification or disclosure.
5. Access and Correction
You may request access to personal information we hold about you. You may also request correction of inaccurate or outdated information. We will respond within a reasonable time in accordance with the Privacy Act.
6. Website Data and Cookies
Our website may use cookies to improve user experience and track site performance. Cookies do not identify individuals. You can disable cookies through your browser settings.
7. Overseas Disclosure
We may store information on cloud platforms that operate outside Australia. Where this occurs we take steps to ensure compliance with the Australian Privacy Principles.
8. Complaints
If you believe your privacy has been breached you may contact us in writing. We will investigate the matter and respond promptly.
9. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be available on our website.